Now that I've had a moment to reflect after our 75th anniversary celebration, I need to take a moment and say a couple things about Excel Sportswear as they did our t-shirt design. First, we are a repeat customer of Excel. The Lafayette Fire Company has used this company several times for different t-shirts over the years. However, this was my first experience with this company. The process of getting an initial design was easy. I took some pictures and told them what I was looking for and they had a nice looking shirt design back to me in a couple of weeks. After a few corrections were made, we had the shirts produced. The shirts arrived well within time for our event. But when I opened the box, my worst nightmare was realized. One of the mis-spellings which we had caught on the rough designs was still there, on all 218 shirts. I called Excel and advised them of the issue. A day later I spoke with a customer service rep and we went over the snafu. Excel took full responsibility. They sent FedEx to my house and paid to ship the shirts back. They rushed me a whole new batch with the correct design. Look, we all want things to be flawless, but we're all human. Mistakes are going to happen from time-to-time. Excel admitted their mistake, took the responsibility, and got it corrected with time to spare before our event. I have to give them a high review for owning it. I don't know how they pulled it off, but they must have some dedicated people down there making things happen. I really appreciated their efforts and I would recommend Excel to any fire company (or any other company) looking to have t-shirts made. Class act.
I would definantly recommend this company for you shirt and hat needs. I have ordered 3 different Shirt designs and just ordered some embroidered hats. I have always been please with the process and customer service. we will order an other new design next year too.
They did an AMAZING job with our Truck Pulling Crew shirts! We were a little late on ordering them for the season, but they pushed them though and we get them just in time for our first pull! Thank you so much, the shirts look AMAZING!
Smashed out 260 great looking shirt in no time. Affordable, fast, and looking great.the Pitcairn Italian Club and all of it's members thank you for your fast and friendly service. Looking forward to many more shirts!!
We went to Louisville Kentucky Expo Center for the farm Machinery show and tractor pulls. We stopped at your booth and got over 200 shirts for are business and we love them and the other people love the design and quality of the shirt. Thanks so much for your hard work on them we will be getting more here soon. Thanks again from are business Hillside Acres Show Pigs.
I used Excel Sportswear to create shirts for my step-son's JROTC Drill Team and WOW - they were not only spot on with the design, but the changes I wanted were made immediately. They are creative, worked with my schedule, and made shirts that the kids LOVE! Some of the students even wear their shirts day after day (or so I am told). Thanks again Excel Sportswear!
-Janet L. Gemmell
Cape Fear Family Law
I ordered 2 T-shirts on the 16th and was surprised to have them delivered on the 19th. Great quality product, beautiful artwork and printing.
I always try to support good businesses and businesses that provide a good product at a fair price with excellent customer service. I found all of that with your company and I have no problem promoting it.
We've had a couple of T-shirts designed by Excel, and we couldn't be happier with the results and service we've received!! The artwork is amazing and our customer's love each design made. Thanks again for the awesome work!! ~ Boostin Performance